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FAQ

  • How Long Is Your Delivery Time?

    If quantity below 100pcs, we can deliver within 15 days, quantity above 100pcs, we can delivery within 25-35 days. For customized orders, the delivery time is 35-40.
  • What Are Your Payment Terms?

    Usually our payment terms is T/T(30% as deposit, and balance before shipment); We also accept L/C at sight, but we need confirm the details before we do L/C.
  • How Can I Get Samples?

    We are pleased to offer sample, but customers are expected to pay for the sample and courier cost first, when customers place formal order from us, we can return the sample fee and courier cost(partial or all, it depends).
  • What’s Is Your MOQ?

    MOQ is 1 pc, but for customized products, MOQ is 500pcs.
  • Can You Provide OEM Service?

    Yes, we can . We can produce as customer’s sample. We have already cooperated with many companies for OEM.
  • How Is Your Quality?

    Our quality is high class, quality is what we are always pursuing. We use the good and proper material, and make all accessories with proper hardness, these make sure our tools have high strength; What’s more, we attach great importance to the finishing ofthe product, burrs are not allowed; when we do surface treatment like Zinc plated, plastic spraying, dacromet, electrophoresis, we have stricter requirement, we make sure our products have nice appearance and have longer life span. We welcome customers compare the quality.
  • Are You A Manufacturer Or Trading Company?

    We are a trading company independently established by the sales department of Taizhou Zelang Machinery Co., Ltd., engaged in the professional production and sales of logistics and transportation equipment, hydraulic tools, lifting tools, and power tools, with a history of nearly 20 years. The main production of hand pull, winch, hydraulic pliers die head, ratchet buckle, wire rope pliers, etc.